🚀 Quick Start

Welcome to Ridlme — the pay-per-message platform. Whether you want to send a question to a favourite creator, or get paid to share your expertise, this guide will walk you through everything you need to know.

Two Ways to Use Ridlme

• A Paying User – pay to send messages and get replies.
• A Paid User – create a profile, set your price, and get paid to reply.

You’re not locked into one or the other — you can do both from the same account.

Creating a Public Profile (for Paid Users)

To receive paid messages, you’ll need to complete two steps:

1. Create Your Public Profile

• Go to Settings → Public Profiles.
• Choose Personal Profile or Group Profile.
• Pick a username (up to 30 characters). This becomes your public link: ridlme.com/{username}.
• Set your price and currency per message.
• Add a short intro to appear on your profile page.
• Upload a profile image.
• Set your profile status to Available so people can message you.
• (Optional) Set an Order Limit to cap the number of active messages you can have at once.

2. Connect Your Stripe Account

• Go to Settings → Payments and complete the Stripe Express setup.
• This is required for payouts.
• Payments go directly to your Stripe account once you complete an order.
• Available only in supported countries.

Group Profiles

• Invite members by email.
• Any member can reply to incoming messages.
• Payments go to the group admin’s Stripe account.
• Group profiles can have their own image (separate from members’ images).
• Members can leave at any time.

Availability & Limits

• Available – people can send you messages.
• Away – message box is disabled on your profile.
• Order Limit – stops new orders when your limit is reached.

Chat Statuses

• Hollow red dot – indicates there is no reply yet.
• Filled red dot – indicates the message is expiring soon (within 24 hours).
• Red circle with a number – indicates there are unread messages.

Sending a Message (Paying Users)

1. Visit a public profile: ridlme.com/{username}.
2. Write your message (up to 1,000 characters).
3. Add image attachments if you like.
4. Click Send.
5. In Messages, click Checkout to authorise payment via Stripe.
   • Payment is authorised immediately, but only captured if the recipient marks the order as Complete.
6. If you don’t get a reply within 7 days, the payment is cancelled automatically.

Replying to Messages (Paid Users)

When you get a new message, choose one of:

• Send – reply and keep the chat open.
• Send & Decline – reply, cancel the order, and lock the chat.
• Send & Complete – reply, lock the chat, and capture payment.

💡 Tip: Treat replies as if they could be public — avoid sharing private or sensitive information.

Reactions & Reviews

• Both parties can react to messages with emojis.
• Reactions received by paid users may be shown on their profile as a form of feedback.

Orders & Payments

• View all your orders on the Orders page.
  • Paying users: see how much you’ve spent.
  • Paid users: see how much you’ve earned.
• Ridlme takes a 20% platform fee. (Example: if your price is £10, you receive £8 and Ridlme keeps £2.)
• Paying users can manage payment methods in the Stripe portal.

Support

• Every new account starts with a welcome message from the official Ridlme profile.
• Reply any time if you need help with payments, orders, or general questions.
• Response times vary depending on support volume, but we’ll get back to you as quickly as we can.